I hesitated at first when I approached Simply Smart Technology for computer repairs, thinking it was basically a web design business, but it turned out I made the right decision. The issues I had, ranged from specific to vague. I needed an insolent DVD burner replaced (it worked only when it felt like it). I also wanted an additional gig of RAM installed, and the earphone plug on my machine was losing its grip. On the software side I was getting pop-up messages that this-or-that needs to be reinstalled, and Windows Defender was acting cute telling me I didn't have firewall or malware protection, when in fact I did.
I brought my machine to Erin's shop on Irving Park Rd. an hour before closing and she did the preliminary diagnostics & estimate check. Lo and behold, the computer was fixed and waiting at the same time the following day. And the charges were client-friendly to say the least. She had replaced the DVD burner, added the gig of RAM, and fixed the earphone plug problem with a new sound card. The software issues were gone, that is until I got home and one of them returned. The computer decided I might not have a firewall again. After a couple of fast, detailed emails from Erin, I finally decided to turn off the alarm since I was positive I had firewall/malware protection.
Two days later Erin emailed me again to ensure that everything had turned out to my satisfaction. Now THAT is what I call good business practice. It's been a while but my computer is still humming like new.
I highly recommend Erin's Simply Smart Technology shop and I may even consider a website design in the near future when I start some serious blogging.
1422 W Willow St
Ste 201
Chicago, IL 60642
Neighborhood: Noble Square
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